Laundry and Dry Cleaning
The home has facilities to launder your personal clothing, which will normally be returned to you within 24 hours. There is no additional charge for this as it is included in the weekly fee. If you need items dry cleaned this can be arrange through your key worker and carried out in the local community but this will be chargeable.
If you need to take medication you may manage this yourself or if necessary have the staff manage it on your behalf. We have our own policies and procedures in relation to the administration of mediation following legislation and government guidelines and these will be explained to you. All our staff are highly trained in the administration of medication and have regular updates to keep them up to date with current practices. All medication requests will be carried out from your preferred GP practice and regular medication reviews will be requested from your GP on your behalf.
The home provides some specialist equipment such as hoists, lifts, specialist baths, beds, and mattresses. Where it has been assessed and agreed, as part of your ISP,(Individual Service Plans) that you require specialist aids, such as for communication, we will work with you to secure these in the most appropriate manner. We make arrangements for all equipment to be regularly serviced and maintained following manufacturers recommendations.
It is anticipated that the majority of residents will wish to be registered with a local GP (Woodlands Park or Wideopen Medical). Arrangements for this will be discussed with you and a list of local GPs, form which you can choose,w ill be provided. However if you wish to remain with your own GP and they are able to accommodate you then you may do so. If you require medical treatment outside the capability of the home, you may need to go to hospital, your room will be kept for you until you are fit to return.